Effective Date: 06/01/2025
At Chaitanya Server Shop, customer satisfaction is our priority. Our refund policy ensures a fair process for all purchases.
1. Refund Eligibility
- Refunds are available for defective or non-functional products.
- Refund requests must be made within 24 Hour of purchase.
2. Non-Refundable Items
- Digital products once downloaded, unless proven defective.
- Services already rendered or customized items.
3. Refund Process
- Submit your request at shop@chaitanyaserver.com, including your order details and reason for the request.
- Refunds are processed within 5-7 business days after approval.
4. Chargebacks
We encourage contacting us first to resolve issues before initiating chargebacks, as unauthorized chargebacks may result in account suspension.
5. Contact Us
For questions or assistance, contact us at shop@chaitanyaserver.com.
Thank you for choosing Chaitanya Server Shop! We’re here to help.
